Privacy Policy
Mercrest Group LLC
What information do we collect?
How do we collect information?
Confidentiality
Privacy Policy
Last updated: 08-24-2023
1. Introduction
Mercrest Group LLC (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including but not limited to the website https://www.mercrest.com (the “Website”). By accessing or using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
- We may collect personal information, such as your name, email address, phone number, and job title, when you voluntarily provide it to us.
3. How We Use Your Information
- We use the collected information to provide and improve our services, respond to your inquiries, and communicate with you.
4. Disclosure of Your Information
- We do not sell, trade, or rent your personal information to third parties.
- We may share your information with trusted service providers who assist us in delivering our services.
5. Cookies and Tracking Technologies
- We may use cookies and similar tracking technologies to enhance your experience on our Website.
6. Third-Party Links
- Our Website may contain links to third-party websites. This Privacy Policy does not cover the practices of those third-party websites.
7. Security
- We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
8. Children’s Privacy
- Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Your Choices
- You have the right to access, update, or delete your personal information. You can also opt-out of receiving promotional emails from us.
10. Changes to Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website.
Making a complaint
If you are not satisfied with the response, please contact us at [email protected] with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.